Apple today announced a significant update to its repair procedures, allowing customers and independent repair providers to use used Apple parts in repairs.

The goal is to maintain user privacy, security and safety while providing more repair options, extending product life and reducing environmental impact, Apple said.

Using genuine used Apple parts

According to Apple, used genuine Apple parts will now offer full functionality and safety similar to new genuine Apple parts.

This move is the result of extensive work over the past two years to enable the reuse of critical parts such as biometric sensors for Face ID or Touch ID.

Improved repair process

To streamline the repair process, Apple will no longer require customers and service providers to provide the device's serial number when ordering parts from the self-service repair store for repairs that do not involve logic board replacement.

In addition, Apple said that future versions of the iPhone will support used biometric sensors.

Enhanced security measures

To prevent theft and ensure the authenticity of parts, Apple will extend its activation lock feature to iPhone parts.

This feature aims to prevent stolen iPhones from being disassembled for parts by restricting the calibration capabilities of compatible parts obtained from devices with Activation Lock or Lost Mode enabled.

Transparency and access to repair history

Apple believes in providing transparency and access to repair history for device owners. With parts and service history accessible in Settings in iOS, Apple ensures that second or third owners can see the full repair and parts history of their device.

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This fall, Apple will expand Parts and Service History to indicate whether a part is new or used from Apple.

Growth of self-service repair

Introduced in 2022, Self Service Repair provides experienced individuals with manuals, genuine Apple parts, and used tools at Apple's official locations. Currently, this service supports 40 Apple products in 33 countries and regions, offered in 24 languages.

Over the past five years, Apple has worked to increase the availability of genuine parts, tools and training at service locations. This benefits both independent repair providers and Apple-authorized service providers.


The new repair process, starting with select iPhone models, will be available this fall.

Announcing the updates, John Ternus, Apple's Senior Vice President of Hardware Engineering, said:

At Apple, we're continually looking for innovative ways to improve the customer experience while minimizing our environmental footprint. Central to this mission is our commitment to creating durable products.

Over the past two years, Apple teams have been dedicated to revolutionizing product design and manufacturing to facilitate repairs using recycled Apple parts, ensuring maximum safety, security and privacy for our users.

With the latest expansion of our repair program, we are excited to offer greater variety and convenience to our customers, while contributing to the longevity of our products and their components.

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